Having been in this role for 4 years, Shantal has built up a wealth of knowledge and expertise in speaking to new clients, in relation to medical negligence and personal injury enquiries.
Shantal is very patient, caring and has a calm and understanding way of dealing with clients. She is passionate about the work she undertakes and is committed to ensuring that all of her clients receive an excellent service.
Testimonial
"Shantal was very helpful towards me from the beginning, she was brilliant at answering my questions in a way that I could clearly understand and it felt easy to talk to her over such a sensitive topic. Shantal went out of her way to keep me updated so I did not feel forgotten about whilst she was waiting for the answers to pass on to me. She is great at her job and made the process much less stressful for me."