Failings in community mental health care led to severe injury and stroke

The story

Our client was admitted to hospital in 2017 suffering from delusions. After his discharge, he was supposed receive follow-up from the community mental health team, but no contact occurred. His condition worsened, leading to a severe self-harm incident and a subsequent stroke.

The details

Even though he had a history of mental health issues, following his discharge on 7 July 2017, our client received no follow-up care from the community mental health team despite actively seeking assistance. On 27 February 2018, he was found with multiple self-inflicted stab wounds and was hospitalised, where he also suffered a stroke. The community mental health team's failure to follow up was identified as a breach of duty. 

The impact

Our client now suffers from weakness, speech difficulties, and depression, requiring ongoing care and assistance. His ability to live independently and his quality of life have been significantly affected.

How we helped

Medical negligence specialist, Louise Tyler was instructed to pursue a claim against the community mental health team. We argued that the lack of follow-up care led to our client's severe self-harm and stroke, resulting in permanent physical and mental health issues. We obtained medical records and an independent psychiatrist's report, which supported the claim. Despite the defendant's initial denial that the lack of follow-up was the cause of our client’s injuries, we gathered further expert evidence and prepared a Schedule of Loss (a calculation of financial costs and losses our client experienced). After extensive negotiations, including a Round Table Meeting (a meeting to resolve outstanding issues and avoid going to court), we secured a significant financial settlement. The settlement was approved by the court, with the compensation placed in a personal injury trust. This meant our client was able to continue receiving his welfare benefits.

Commenting on the case, Louise said: “This was a complex case requiring thorough investigation and an experienced legal team. From the outset we managed to achieve a collaborative working relationship with the defendant’s solicitor, and despite many hurdles, we were able to work towards a negotiated settlement. My client was no longer able to work because of his injuries and all he wanted was to be able to purchase a bungalow with a garden and I am delighted that he has been able to do just that.”

Disclaimer

This information is for educational purposes only and does not constitute legal advice. It is recommended that specific professional advice is sought before acting on any of the information given. © Shoosmiths LLP 2025