Focus on Case Management in clinical negligence claims with Tracey Dailly

05 September 2023

In this episode of the Shoosmiths serious injury podcast, Shoosmiths colleagues Sharon Banga and Kashmir Uppal are joined by case manager Tracey Dailly to discuss the benefit of case management in complex negligence cases.

The group discussed the issues surrounding how cases involving complex brain injuries or other clients that have a high level of need can benefit from case management. The process of putting this type of management in place, including funding, is explained in the context of Shoosmiths as a firm with extensive experience and the resources to enable their clients feel well supported and to assist with their rehabilitation. Tracey provides valuable input about the role of case managers and how they can assist our clients.

This episode covers:

  1. What a case manager is.
  2. What type of cases / clients a case manager works with. 
  3. The interplay between the legal team and the work of a case manager.
  4. The role of a case manager in therapy and rehabilitation. 
  5. The benefit of case management to some of our Shoosmiths clients.  




This information is for educational purposes only and does not constitute legal advice. It is recommended that specific professional advice is sought before acting on any of the information given. © Shoosmiths LLP 2024

Contact our experts

Sorry, there are a few problems with the information you have entered. Please correct these before continuing.


One moment please...

Thank You

Your submission has been received. We'll be in touch soon.

Who we work with

  • Brain Injury Group
  • Child Brain Injury Trust
  • Headway
  • SIA
  • Back Up
  • Macmillan
  • Danielles Flutterbyes
  • Forces
  • Bens Heroes Trust

Our accreditations

  • Accredited Personal Injury
  • Apil
  • Ama
  • Clinical Negligence
  • Legal 500
  • UK Chambers
  • The Society Of Clinical Injury Lawyers